Before buying on orottica.it the customer must read these conditions that fully accepts

  • An automatic system will send you the confirmation about your order's receiving. Orders can be cancelled only by e-mail within the day before the date of sending. In case of cancellation, you have to send an e-mail with your order's number.

 

  • The carrier delivers goods during the day and if you aren't there, the goods come back to the depot as unclaimed goods (with the contingent expenses to be paid by customer).

 

  • The carrier can consign goods where you prefer, not only at your house, if you make it clear when you execute the order. - Delivery costs come authomatically while purchasing online.

 

  • Prices are VAT included.

 

  • Payments can be executed by: credit card (transaction with safe server), Paypal and advanced bank transfer.

 

  • The goods leave by express courier when we receive the payment on our bank account. For some areas (North Ireland, Balearic Islands, Corsica, Canary Islands, Azores, Greece Islands) can be applicable an additional charge on the delivery cost. It will be communicated after the order. The customer has absolute discretion as to whether or not it accepts. If not accepted, the order can be deleted.

 

  • Goods leave with regular invoice.

 

  • According to the 5th paragraph of statute n° 185, 22/05/1999, Flavio Mangiavacchi's Orottica recognizes to the buyer the receding right. This right can be executed by the buyer within and no longer 10 (ten) working days from the date of receiving of goods, under decay penalty. Norms about the practice of the Receding Right:

 

  • The communication of recession has to be sent by a registered letter with receiving advice, according to the terms mentioned before.

 

  •  The given back goods must be returned intact, within and no longer 10 (ten) working days from the date of receiving of those (and to this end the date of postmark will count), to the following address: OROTTICA, Flavio Mangiavacchi, CORSO GARIBALDI 2/4/6 53047 SARTEANO, SIENA (ITALY).

 

  • The buyer has to send back the goods according to the conditions mentioned before, WITH INSURED PARCEL IN A FREE PORT. We don't take back parcels which are sent by cash on dlivery or carriage forward.

 

  •  As the mentioned legislative decree provides for, once the papers for control on the correct use of Receding Right are completed, Flavio Mangiavacchi's OROTTICA will reimburse to the buyer the payed amount of money for the purchase of goods, within the law's terms, deducting just the sending charges and, eventually, the payed duty.

 

  • For informations and pressing communications, you can contact us to the telephone number +39 0578 266633 (shop timetable) or send an email to Info@orottica.it.